Skip to content
Cart

Privacy Policy

Background:

4LEAF understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

You can visit our website without disclosing any personally identifiable information about yourself (although please note that we may use cookies and collect other non-personally identifiable information about your browsing activity - see our cookie policy for detailed information).

If you do submit personal information by ordering products, services or completing a web form registration, for example, you can be assured that we will use your personal information only to support your continuing relationship with 4LEAF.

We have provided this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit our websites and when you generally use our products and services.

We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.


1. Information About Us

 

1. Our Site, lfbikes.com, is owned and operated by Hangzhou LinFeng Sports Technology Co.,Ltd, a limited company registered in China under Company Number 91330110MA2KK9MA4B, whose registered and main trading address is No. 13, Nangonghe Road, Donghu Street, Linping District Hangzhou City, Zhejiang Province.  

    2. Scope – What Does This Policy Cover?

    This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

    3. What Data Do We Collect?

    Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies), other data will only be collected if you voluntarily submit it and consent to Us using it for the purposes set out in section 5, for example, when signing up for an Account. Depending upon your use of Our Site, We may collect some or all of the following data:

    1. Name;

    2. Date of birth;

    3. Contact information such as email addresses and telephone numbers;

    4. Billing and postal address

    5. Demographic information such as post code, preferences and interests;

    6. Financial information such as transaction history;

    7. IP address (automatically collected);

    8. Web browser type and version (automatically collected);

    9. Operating system (automatically collected);

    10. A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected);

    11. Lifestyle and other information collected on registration or through surveys.

    If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.

    Non-personal Identifying Information

    We may also collect non-personal identifying information about your visit to our website based on your browsing activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps us to better manage and develop our sites, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.

    From time to time, if you consented accordingly we may also store and use your information to contact you for market research, marketing, information and customer service purposes. We may contact you by email, phone, mail or social media platforms as indicated by you.

    4. How Do We Use Your Data?

    1. We use your data to provide the best possible products and services to you. This includes:

    1. Providing and managing your Account;

    2. Providing and managing your access to Our Site;

    3. Personalising and tailoring your experience on Our Site;

    4. Supplying Our products and services to you;

    5. Personalising and tailoring Our products and services for you;

    6. Responding to communications from you;

    7. Supplying you with email newsletters and offers, that you have subscribed to (you may unsubscribe or opt-out at any time)

    8. Analysing your use of Our Site [and gathering feedback] to enable Us to continually improve Our Site and your user experience;

    9. Administrating debt recoveries

    10. Verifying your identity when required (you may lose your password or security information for example, and we may then need to ask you for other 'identifiable' information to protect your data from unauthorised access)

    5. Do We Share Your Data?

    1. We do not share your data.

    2. We may contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

    3. We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.

    4. In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.

    7. What Happens If Our Business Changes Hands?

    1. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.

    2. In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes.

    8. Your Right to Withhold Information and Your Right to Withdraw Information After You Have Given it

    1. You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

    2. You may restrict your internet browser’s use of Cookies. For more information, see section 15 and Our Cookie Policy.

    3. You may withdraw your consent for Us to use your personal data as set out in section in 5 at any time by contacting Us using the details set out in section 15, and We will delete Your data from Our systems. However, you acknowledge this may limit Our ability to provide the best possible products and services to you.

    9. How Can You Access Your Data?

    You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details at fironwoo@gmail.com. Please quote your name and address together with your mobile and /or account/order number (if relevant). We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data.)

    We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

    10. Information Security

    4LEAF recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. Hiut Ltd is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction. We use industry standard TLS certificates to provide encryption of data in transit, for example, all access to 4LEAF’s websites and management portals is covered by HTTPS.

    Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. Hiut Ltd cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

    11. Privacy Support

    4LEAF reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation.

    If we decide to change our Privacy Policy, we will post the changes on our website so you know what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will tell you. You will have a choice as to whether or not we are able to use your information in this different manner.

    If you have any enquiry about 4LEAF’s privacy policy or practices, please write to: Data Protection Officer, fironwoo@gmail.com.

    12. Changes to Our Privacy Policy

    We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and We will email you with a link to the updated Privacy Policy once we have made any changes. You will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

    Collapsible content

    Where does 4LEAF locate?

    4LEAF ebike is a global company. We locate in Hangzhou, China.

    Can I mix different models in one container?

    Yes, different models can be mixed up in one full container.

    Can I order some samples at first?

    No problem. We will try to make the sample a good offer for you.

    Does 4LEAF ebike take throttle?

    Most of our ebike comes with it unless the electric downhill or some bikes with weak power, like 250-350w, whose throttle doesn't work well.

    What colors are available, can we attach our logo or brand on the bicycles?

    Custom service is available here, not only about the color, but also logo, design, specification, new features and so on. It's the special part of 4LEAF.

    Are goods in stock?

    Most goods are always made to order, including the samples.